Laura
Head of People & Client Services
Laura joined Plume in 2018 and has been instrumental in shaping the company’s growth, development, and operational success.

With extensive experience in managing people, client services, finance, and operations, Laura has helped establish the robust systems and processes that support us during periods of expansion and change.
As one of Plume’s first employees, Laura has taken on a variety of roles across HR, IT, compliance, bookkeeping, and office management. In recognition of her exceptional contributions, she was promoted to the senior leadership team in 2021, where she continues to drive the business forward with her expertise and vision.
Known as the go-to person for all things Plume-related, Laura is a font of knowledge and is always on hand to offer help and guidance to anyone who needs it, embodying our supportive and collaborative ethos.
Laura holds an Associate Legal Practice Management certificate, which has deepened her knowledge across leadership, project management, client care, and professional conduct. As a CIPD-qualified people professional, Laura takes the lead on all people-related matters at Plume, ensuring smooth day-to-day operations while fostering a positive workplace culture.
In addition to her leadership role, Laura collaborates with our lawyers to support clients with their HR needs. Whether it’s policy overhauls, company restructures, performance management, or compliance matters, Laura’s practical expertise and keen attention to detail provides clients with a safe pair of hands.
When she’s not at work, Laura loves staying active at the gym, exploring the outdoors with her two energetic vizslas, and catching up with friends. She’s always ready with a helping hand or a laugh to brighten the day, earning her the affectionate nickname ‘Mother Flocker’.
Education & Certifications:
- CIPD Associate Diploma in People Management (2024)
- AILFM Associate Legal Practice Management Certificate (2021)

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